Failure Code # | Description of Fault Code | Solution for Fault Code |
E11 | Difficulty in filling water during washing phase | - Poor fill before wash cycle
- Tap off or water pressure too low
- Drain hose improperly positioned
- Fill valve is defective
- Leaks on pressure switch
- Pressure switch failed
- Wiring fault
- Main board defective
- Cycle is paused with door locked Start
|
E12 | Difficulty in filling water during drying | - Difficulty in fill during drying (maximum time 3 min. fill in drying during the wash load phase)
- Tap off or water pressure too low Valve failed
- Pressure switch water circuit
- Pressure switches
- Wiring
- Main PCB
- Cycle is paused
|
E13 | Water leakage | - Water leaks Drain hose improperly positioned
- Water pressure too low
- Fill valve is defective
- Water circuit on pressure switch is leaking or blocked
- Pressure switch faulty
- Cycle is paused with door locked
|
E21 | Difficulty in draining | - Poor draining
- Drain hose kinked/clogged/improperly positioned
- Drain filter clogged/dirty
- Drain pump faulty
- Pressure switch faulty
- Wiring faulty
- Main board faulty
- Current leak between heating element and ground
- Cycle is paused Start
|
E22 | Difficulty in draining water during drying | - Difficulty in fill during drying or drying condenser blocked (pressure switch closed on “FULL”)
- Drain hose kinked
- Filter blocked
- Drying condenser blocked
- Drain pump faulty
- Pressure switches faulty
- Wiring
- Main circuit board faulty
- Current leakage between heater and ground
- Cycle is paused Start
|
E23 | Malfunction of the component (triac) that controls the drain pump | - Defective triac for drain pump
- Drain pump faulty
- Wiring faulty
- Main board faulty
- Emergency drain procedure – Cycle stops with door unlocked OFF/reset
|
E24 | Sensing circuit of the component (triac) that controls the drain pump faulty | - Malfunction in sensing circuit on triac for drain pump
- Main board faulty
- Emergency drain procedure – Cycle stops with door unlocked OFF/reset
|
E35 | Water level too high | - Overflow error
- Fill valve is faulty
- Leaks from water circuit on pressure switch
- Pressure switch defective
- Wiring defective
- Main board defective
- Cycle stops – Emergency drain procedure – Drain pump continues to operate (5 min. on, then 5 min. off, etc.)
- OFF/reset
|
E38 | Pressure chamber blocked | - Internal pressure takeoff is blocked (water level does not change for at least 30 sec of drum rotation)
- Water circuit on pressure switches
- Pressure switches
- Motor belt broken
- Heating phase is skipped
|
E3A | Problems with Sensing circuit of the heating element relay | - Faulty sensing by heating resistance relay
- Main board defective.
- Cycle stops with door locked OFF/reset
|
E41 | Door open | - Door unlocked
- Door lock faulty
- Wiring faulty
- Main board faulty
- Cycle is paused Start
|
E42 | Problems with door aperture | - Problem closing the door
- Door lock faulty
- Wiring faulty
- Main board faulty
- Cycle is paused Start
|
E44 | Door closure sensing circuit | - Defective sensing by door delay system
- Main board faulty
- Emergency drain procedure – Cycle stops OFF/reset
|
E45 | Problems with the sensing circuit of the triac that actions the door interlock | - Defective sensing by triac on door delay system
- Main board faulty
- Emergency drain procedure – Cycle stops OFF/reset
|
E51 | Motor power triac short-circuited | - Motor power supply triac short-circuited
- PCB faulty
- Current leakage from motor or from wiring loom
- Cycle blocked, door locked (after 5 attempts) OFF/reset
|
E53 | Problems with the Sensing circuit of the triac which powers the motor | - Motor triac sensing circuit faulty
- PCB faulty
- Cycle blocked, door locked OFF/reset
|
E54 | Motor relay contacts sticking | - Motor relay contacts sticking
- PCB faulty
- Current leakage from motor or from wiring
- Cycle blocked, door locked (after 5 attempts) OFF/reset
|
E61 | Insufficient heating during washing | - Insufficient heating during washing
- NTC sensor faulty
- Heating element faulty
- Wiring faulty
- PCB faulty
- The heating phase is skipped
|
E62 | Overheating during washing | - Overheating during washing
- NTC sensor faulty
- Heating element faulty
- Wiring faulty
- PCB faulty
- Safety drain cycle – Cycle stopped with door open OFF/reset
|
E66 | The contacts of the heating element power relay are always closed | - Heating element power relay faulty
- PCB faulty
- Current leakage from heating element to ground
- Safety drain cycle – Cycle stopped with door open OFF/reset
|
E71 | NTC washing sensor faulty | - NTC sensor for wash cycle defective
- Faulty NTC sensor
- Wiring faulty
- Main board faulty
- Heating is skipped revert to Start
|
E72 | Drying NTC sensor on condenser faulty | - Fault in NTC sensor on drying condenser (voltage out of range = short-circuit, open circuit)
- Drying NTC sensor (condenser) faulty
- Wiring faulty
- Main circuit board faulty
- Heating is skipped revert to Start
|
E73 | NTC sensor on drying duct faulty | - Fault in NTC sensor on drying duct (voltage out of range = short-circuit, open circuit)
- Drying NTC sensor (duct) faulty
- Wiring faulty
- Main circuit board faulty
- Heating is skipped revert to Start
|
E74 | NTC sensor wrongly positioned | - NTC sensor for wash cycle improperly positioned
- NTC sensor incorrectly positioned
- Faulty NTC sensor
- Wiring defective
- Main board faulty
- Heating is skipped revert to Start
|
E82 | Error in reading the RESET/OFF position of the programme selector | - Error in selector reset position
- PCB faulty (Wrong configuration data)
- Selector, wiring faulty
- OFF/reset
|
E83 | Error in reading the programme selector | - Error in reading selector
- PCB faulty (Wrong configuration data)
- Selector, wiring
- Cycle cancelled
|
E91 | Communication error between user interface and main | - Communication incongruence between main PCB- display board (versions not compatible)
- Wiring faulty
- Faulty control/display board
- Main PCB faulty
- Cycle interrupted
|
E92 | Protocol incongruence | - Communication incongruence between main PCB- display board (versions not compatible)
- Wrong control/display board
- Wrong PCB (do not correspond to the model)
- Cycle interrupted
|
E94 | Washing cycle configuration error | - Incorrect configuration of appliance
- Incorrect configuration data
- PCB faulty
- Cycle interrupted OFF/reset
|
E95 | Communication failed between Eprom and microprocessor | - Communication error between microprocessor and EEPROM
- PCB faulty
- Cycle interrupted OFF/reset
|
E97 | Incongruence between version of the control selector and configuration data | - Incongruence between programme selector and cycle configuration
- Faulty PCB (Wrong configuration data)
- Cycle interrupted OFF/reset
|
EF1 | Drain hose blocked/throttled/too high; drain filter dirty/blocked | - Drain filter blocked (too long drain phase)
- Drain tube blocked/kinked/too high
- Drain filter dirty/blocked
- Warning displayed at the end of cycle (specific LED)
|
EF2 | Overdosing of detergent; drain hose blocked/throttled; drain filter dirty/blocked | - Overdosing of detergent (too much foam during drain phases)
- Excessive detergent dosing
- Drain tube kinked/blocked
- Drain filter dirty/blocked
|
EF3 | Intervention of Aqua Control device | - Control water intervention
- Water leakage on the base
- Faulty water control device
- Water drain and cycle blocked OFF/reset
|
EF4 | Low water fill pressure and solenoid open | - Low pressure of water fill, no signal of flow meter and solenoid open
- Tap closed, low water fill pressure – Reset
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